The clinical care outcomes of our residents will always be our primary focus and we will strive to achieve a dedicated and superior service through a shared vision, commitment and effective leadership.
HAWL Health’s philosophy resides in the belief that all RACF residents are entitled to the highest standard of care and service provided by a team of competent professional staff in a safe, happy and comfortable environment.
None of this would be possible without our dedicated staff, which is why we continually support, reward and invest in our people to ensure we attract and retain the best staff in the industry.
Vision & Mission
Our VISION is to be Australia’s industry leader in delivering premium healthcare for RACF residents. By putting quality, care, professionalism, teamwork and partnerships at the centre of everything we do. We strive to be the most highly regarded medical service business provider of superior quality healthcare that incorporates the best practice for residential aged care.
Our MISSION is to maximise the physical, cognitive and social experiences of residents living at aged care facilities by providing the highest standard of care and quality of life in an ethical manner. Through effective management of an interdisciplinary team we will provide a dedicated and tailored service, personalised to the needs of the individual resident and integrated with local communities. This also includes providing support and guidance to their caregivers while maintaining a culture of compassion.
Core Values & Purpose
HAWL’s CORE VALUES that provide the framework for interaction with residents and the entire health care team:
The PURPOSE that drives HAWL is the fundamental belief that:
- All aged care residents deserve high quality, continuous healthcare
- Practitioners deserve to work in a rewarding, efficient environment that respects their contributions and time
- RACF management have the right and responsibility to ensure a comfortable, supportive and quality residence.
- An innovative and personalised health care model is the best framework for meeting the needs of the residents, practitioners, and management.